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BTW, the dealer told me they've been repairing lots of these for the same reason and that TM is trying to figure out a better mounting solution.
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Aha! A systemic problem. That suggests that a fix will be coming. Tough to be patient, I know ...
Do you have any idea how much the microwave weighs? Some of them are mighty hefty, and much of the weight is at one end, which would tend to overload a shelf at that end. And perhaps more to the point, as it comes from the factory is the microwave tied down? If you go over a bump and it lifts even a fraction of an inch, and then slams back down - well, no shelf in the world will stand up to that for long.
And is it free to slide back and forth, either fore-and-aft or left-and-right? If it can do this, and if it eventually slides forward and the front edge drops over the front rail of the shelf, that will break things as well.
I'll repeat my advice. Tie it down so that it can't move - up, down, or sideways. I might think about putting a sheet of high density foam under it, and maybe jamming some in beside it, too. But be sure not to block any vents. And provide vertical support under the ends of the shelf - a good sturdy shelf that won't flex, by the way.
By the way, does anything else fly around in your TM? A favorite item in the unbalanced tire litany is the grate on the stove top. It is not well tied down, and often ended up on the floor before I balanced the tires.
Bill