Can't exactly picture the shell here in my den, but I removed mine a couple of years ago to replace a bad thermostat.
If all the screws are loose, my first suspicion is they were over tightened in the past, and they probably stripped the metal they screw into, excusing my grammar.
Take one out, go to the hardware, and get the next size larger, not in length, but screw size. Don't over tighten when reinstalling.
If you want to take some pictures, I'm sure others will offer solutions.
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