Door

[Reldma]

Trying to find a supplier for the slip hinge (I believe that is what it is called) It is the piece of metal the post on the lower door frame slips into when your setting up the TM. Our TM came with one on the hinge side of the door and the handle side just had a slide bolt lock on it. That setup isn't working for us. I have tried the 3 home improvement stores, hardware stores and Tractor Supply and nobody has them.
I have tried to call the factory and order one, but never get an answer when I ask for the parts department. I could increase TM's income by just having someone answer the phone. Leaving a message or sending an email doesn't work either.
Hope someone can help me find one.

[TexasCamper]

I just had great luck ordering a part from TM and having it arrive quickly. I did experience what you describe.....the service dept is not manned during the full business hours, and phone messages may not be returned. I tried calling the service dept at different times of the day, not leaving messages, until I got someone (who was very nice & helpful).

Good luck!
John