Needing help with awning, torsion bars, and service location...

and probably much, much more.... lol.

During our last camping trip, the lower sections of the awning arms (the end that hooks to the camper) bent in half.... It was raining. We had the awning tilted, and weren't collecting water, but one side had a slight bend that happened on a previous trip, which must have weakened it. Well, over it went. Let me tell you how much that sucks when you're trapped inside, lol. Anyhow, I've searched high and low. Anyone know where I would buy just the lower portion of the arm? I've found a few site that sell the entire piece, but I just need two of the lower portion. (I've considered buying tubing off amazon and using that).

Now for torsion bars.... We've had lots of trouble with this. The back shell pops open just like it should. No problems. The front, not so much... I know, it weighs more due to the air conditioner and the awning. The last trip, I tried it by myself, and lowered the tongue super low to get some gravity assist. I got it open, but man it was hard! However, the bolts on our torsion bars are tightened all the way... I don't know what else to do. Our torsion bars are a bit of a mess, very rusted. I'm wondering if they're just in need of replacing... Any ideas?

Last, once upon a time, I found a thread that listed not dealers, but service centers. I really would like to take it in for an adjustment, possibly have the bars replaced if needed, and some few tweaks (we're having problems with the door, one of the piano hinges are a bit bent, crazy oklahoma wind....) However, I am in central Oklahoma, and having trouble finding anyone near me. I can't drive it all the way to the factory right now, as it would be just me, driving with the 7, 4, and 1 year olds. I can't handle a lot of driving hours per day with all the kids, not to mention the difficulty setting up by myself. Colorado Springs is closer, but I'm worried about mountainous terrain between here and there, as I'm not equipped to tow in mountains. Once upon a time, there was someone in dallas/ft worth, but I can't locate them now. The website lists a dealer in arkansas, but they only have ONE trailmanor on their lot, with a lot of cars. I don't know how comfortable I am with that...

So... any suggestion on any of this? Thanks!