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Old 07-25-2004, 06:28 PM   #1
Factor
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Default Door

We just purchased a 3023 from Danny's Campers and guess we will have to call him and trialmanor tomorrow.

My wife mentioned that the door didn't seems to be closing properly. Danny said it was common to this type of door so we left and drove home (550 miles)

In the five days travelling, the door kept getting worse. When you close the door the bottem half moves forward about 1" past the top door making it impossible to close unless you reef the lover door back.

What happens is - the lover door comes out of the clip at its back. To close the door, it must be shoved back with some force. The two doors are held by this metal clip at the back and another white butterfly clip on the inside towards the locks. The clip is attached to the top half of the door and swings down over the lower half.

It seems to me there should be at least two white clips one at the back towards the hinge and the other one described. How may white butterfly type clips are on your door.

This is not an acceptable situation. Have others experienced this problem and what was your solution.
I'll let you know what the company says.

John & Marie
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Old 07-25-2004, 07:56 PM   #2
Windbreaker
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Default Re:Door

TC is right but it could also be that you got one of those weak clips others have reported here. We have to really wack ours to get it to disengage.
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Old 07-27-2004, 10:13 AM   #3
armistjb
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John & Marie:

Congratulations on your purchase. I don't know if yours is the first one in Canada but you and I seem to be the only Canadians registered on the site. I am still looking though also considereing others.

I hope you get the door problems solved with all the good advice on this site.

John

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Old 07-27-2004, 04:00 PM   #4
wesslvm
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Default Re:Door

[quote author=Factor link=board=22;threadid=2172;start=msg15057#msg1505 7 date=1090801719]
We just purchased a 3023 from Danny's Campers and guess we will have to call him and trialmanor tomorrow.

My wife mentioned that the door didn't seems to be closing properly. Danny said it was common to this type of door so we left and drove home (550 miles)

In the five days travelling, the door kept getting worse. When you close the door the bottem half moves forward about 1" past the top door making it impossible to close unless you reef the lover door back.

What happens is - the lover door comes out of the clip at its back. To close the door, it must be shoved back with some force. The two doors are held by this metal clip at the back and another white butterfly clip on the inside towards the locks. The clip is attached to the top half of the door and swings down over the lower half.

It seems to me there should be at least two white clips one at the back towards the hinge and the other one described. How may white butterfly type clips are on your door.

This is not an acceptable situation. Have others experienced this problem and what was your solution.
I'll let you know what the company says.

John & Marie
[/quote]

Hi,

I have the same problems with the door clip on our 2004 2720SL. I am on my third clip and it didn't even last the weekend. At first I thought I was causing the problem in the way I was leveling with the scissor jacks, but the same thing is happening even without using the jacks while sitting in the driveway, leveled using only levelers under the low side tire.

My first clip failed while the dealer was conducting their initial walk thru with us. He replaced the clip while we waited and gave me an extra one "just in case" it happened again.

Other than this problem, we have only minor issues which we will have resolved later this summer by the dealer.
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Old 07-28-2004, 05:28 PM   #5
Factor
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Ok - the door is now pathetic and causing lots of problems.
I assembled as the book says, but now it just comes away from the clip. I have not called the factory yet, but, will get around to it tomorrow.
I believe that the spring clip should be modified and there should be two white clips, one on each side of the inside of the door instead of one.
John
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Old 07-28-2004, 07:02 PM   #6
BOB_STRONG
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Default Re:Door

John,

The factory now has a toll free number. It's 800-707-7061.
Just call them, and I am sure Ed will be a lot of help & get your problem solved.

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Old 07-29-2004, 05:33 PM   #7
Factor
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Ok, tks. for responses. TM and Dealer contacted. Both willing to send new spring clips. In the interim, I took the one on the TM off and put it in the vice to clamp it and the door works fine for now. Still think there should be two white clips on each side of the inside of the door.
John
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Old 08-27-2004, 07:03 PM   #8
walter
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Default door problem

just picked up my 2005 2720SL , 6 weeks ago. I have been opening and closing it to get used to the operation and went camping for 1 week.
I have not experienced problems with the door.

I do see a future problem and that is with the bottom door seal, which is a piece of thin rubber. I think the bottom of the door should be lengthened
for a closer fit and a better door sweep installed.

[ i hate it when a salesman gives you the "bull". that is the reason I did not buy a HI-LO. my dealer,Tim Loen of Chesapeake RV Solutions, Columbia MD was above board and if he did not have the answer, he called the factory.]
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Old 08-28-2004, 07:19 AM   #9
Factor
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Default Door

I got the clips from the factory and installed the one causing the problem. It works fairly well for now? The top door is not aligned very well with the bottom and you can see daylight towards the bottom of the top half - not a good fit. I believe it could be designed much more efficiently. I am still tempted to put another white turn clip towards the hinge side of the door - this would hold them together better.
John

2004 3023 - 2003 Montana AWD
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Old 08-28-2004, 11:37 AM   #10
wesslvm
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Quote:
Originally Posted by Factor
I got the clips from the factory and installed the one causing the problem. It works fairly well for now? The top door is not aligned very well with the bottom and you can see daylight towards the bottom of the top half - not a good fit. I believe it could be designed much more efficiently. I am still tempted to put another white turn clip towards the hinge side of the door - this would hold them together better.
John

2004 3023 - 2003 Montana AWD
I had my '04 2720SL in for some work and one of the items was the operation of the door. Dana (from MCDcorp.com) and I both believe there is an alignment issue as well as possibly weak clips. Anyway, he spoke with the factory and they are suggesting a modification to the trailer. I don't know if they are acknowleding a design flaw for all the newer units or just recommending a fix for my problem.

Anyway, the suggested fix has to do with the bolting of the support piece for the side wall, just inside of the hinge on the lower door. What I was told is that the two bolts which penetrate the floor of the camper are inadequately supported due to the poly/aluminum structure not being strong enough. Their suggested fix is to intall a new plate under the camper with two holes for the bolts. This will distribute the stress across a wider area so that nothing gives when the door operates.

Hopefully we'll get this fix later this year. I'll let you know how it works out.

Vince
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2004 2720SL with AC, swing tongue, awning, screen porch, TV antenna. Bought from MCD, 5/1/04.
Sold 9/09!
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