[ShrimpBurrito]

Originally Posted by Mr. Adventure

But it would be better to complain to Shell and to the state's auto repair licensing people or consumer fraud people.

I doubt it. That shop is probably a franchisee of Shell, and Shell probably wouldn't be concerned until things got "officially" very bad. When I contacted the franchise owner in my situation (also a large oil company) asking for action, I received zero response.

Dave