Trex -
I'm sorry to hear that your countertop drawer came apart. Perhaps your dealer (or TM) would make that right for you. We didn't have one in our first TM, but we got one with our second TM, and it has been great. At this point, we wouldn't be without it.
For us, the extra counter space is a great place to put the microwave that we carry. The thing is heavy, and I doubt that a plastic drawer would hold the load. Since counter space is at a premium, we are glad to have it. We use the drawer for misc things that won't fit in the silverware drawer with the silverware. Big utensils, corkscrew, butane lighter, knife sharpener, and so forth.
To each his own.
Bill
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