I've been to that truck stop - Russell's in Cimarron, right? - and the CAT scale worked fine. But I did notice that the scale had five sections, as you mentioned, and the printout recorded only three of the five. My guess is that the operator set it up wrong. He should have had you drive onto different sections, or he should have adjusted the printer to print the ones you were on.
When I was there, there was a little Navajo girl running it. She was very helpful, and she knew exactly what she was doing.
Bill
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