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Old 11-04-2003, 02:10 PM   #2
Bill
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Join Date: Feb 2003
Location: The mountains of Scottsdale, AZ, and the beaches of Maine
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Default Re:How to troubleshoot.

Jim -

This sound like a good idea to me. But I would like to see Chris put a "sticky topic" at the front (so it STAYS in front), which would define the purpose of the TROUBLESHOOTING section, lay out what is is and is not appropriate, and outline some suggestions on how to describe a problem so as to get the best and quickest response. Without this, I fear that the section would end up being nothing but an ill-defined extension of GENERAL DISCUSSION .

Would you be willing to write such an intro? If you would like some editorial help and reviews before "going public", I can think of several people on the board who would be good at providing it.

I don't mean to sound negative, but I think that the FAQ section, which should be incredibly useful, has kind of degenerated for lack of a good comprehensive definition. We should avoid this in the new TROUBLESHOOTING section.

Bill
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