[Randy]

If Trailmanor wants owners to order parts through a "stocking parts dealer" then they need to work on making sure dealers understand the program, have parts on-hand, and offer good customer service. Last month I stopped at my local stocking parts dealer (360 miles away) to get a part for my 2720SL. The dealer though they had the part and then after a long wait determined that in reality they did not have the part I was looking. The dealer didn't appear real clear on when or how to order the part either. They did take my name, telephone phone number, address etc. but I never heard from them again. Generally, I have had good success ordering parts through the factory so it is hard to think about going back to a dealer for poor, uninformed service.

Just my recent experience.