In the Fiamma booklet, turning the top bolts at the end of the shock absorbers clockwise or counter clockwise adjusts the level of the awning when rolling out so it is even. Maybe this would tighten the roll so it pulls in where it should be?? Just something for you to try before you get into all the disassembly.
Sure hope this helps or maybe you can get info from the manufacturer. And the shock absorbers are replaceable.
Karen
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