TrailManor Owner's Forum - View Single Post - Is there really a Customer Service Dept.??

06-30-2014, 02:51 PM

I used their Contact Link and someone replied within a few hours. They transferred my inquiry to someone else. A few days later I sent the first person another E-Mail when I did not hear from them. A few weeks have now passed and still no reply

I called TM by phone today and someone answered right away. I was transferred to the service department where I got a recording to leave a message. I hope a phone call is better than their E-Mail response system.

06-30-2014, 02:51 PM	#12
BGR123 Guest Posts: n/a	I used their Contact Link and someone replied within a few hours. They transferred my inquiry to someone else. A few days later I sent the first person another E-Mail when I did not hear from them. A few weeks have now passed and still no reply I called TM by phone today and someone answered right away. I was transferred to the service department where I got a recording to leave a message. I hope a phone call is better than their E-Mail response system.