TrailManor Owner's Forum - View Single Post

02-16-2011, 08:46 AM

I wish I could order parts through their website. I have tried for two months to get the plastic guide for the king bed. Despite talking to the parts department twice no parts yet. Its hard to believe they like leaving money on the table, but they seem to love doing this.

In June, the pardette and I are going to a Cowboy Action Shooting match at Swearing Creek, NC. We thought about going by the plant and getting some adjustments made but we still cannot get a response. Small operation or not, this should only take a few minutes for them to schedule. It kind of makes you wonder why their website does not generate an automatic acknowledgement.

I keep wondering how many sales this costs them???

02-16-2011, 08:46 AM	#9
ng2951 Guest Posts: n/a	Getting No Response From TM is the Norm I wish I could order parts through their website. I have tried for two months to get the plastic guide for the king bed. Despite talking to the parts department twice no parts yet. Its hard to believe they like leaving money on the table, but they seem to love doing this. In June, the pardette and I are going to a Cowboy Action Shooting match at Swearing Creek, NC. We thought about going by the plant and getting some adjustments made but we still cannot get a response. Small operation or not, this should only take a few minutes for them to schedule. It kind of makes you wonder why their website does not generate an automatic acknowledgement. I keep wondering how many sales this costs them???