After just returning from the factory, I can see why things are so up in the air. 40% of the rv industry has gone through shut-down. Trailmanor is feeling lucky to still be with us. That being said, the factory is running on minimum staff and stock/parts. Anything new, is on hold; waiting for an upturn to the economic situations we're all facing. I felt cared for and had all the attention I needed while I was there. Not being able to deal directly with them has to be frustrating. Being short-staffed has to have an effect on response and urgency issues. They're trying, please try to give them the benefit of the doubt. Anything new in development has to take a backseat to basic operations and survival.
Judy
2010 Trailmini
2007 (new to us!) Chevy Avalanche
|