Not knowing how the initial adjusts were made to the controller, it may have been adjusted completely wrong. When the dealer installed mine, his directions on the adjustments were completely wrong. Read the directions on setting it up and see if that makes any impact, if not do as Mister P say's. take it back to a u-haul dealer.
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2013 2619
80 watt solar panel/swing hitch/low profile A/C.
Enduro 4445 caravan mover
2016 Dodge Ram 1500 V8 Hemi
Installed powered folding tow mirrors
Stopped playing with airplanes, now I just enjoy watching them fly by.
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