well I -for one- consider all this "crawling over" business a plus and a built in advantage of a TM.
since we only put liquids in the toilet I don't have a problem with the system.
some day I may change my mind, but that is where I am after two years of ownership.
I agree with the observations about the new model, but what I think really hurt TM was the loss of the inventor who had a good idea and vision and no one in a position to pick up the reins in a timely and orderly fashion.
Now what they need is good leadership and management to figure where they go from here.
And yes they could mine some seasoned ideas from this forum. Maybe they should sponsor a big rally at the plant and hold some focus group meeting....
Usually it is better to do less and do it well, than do try to do more and do it marginally.
I hope that TM gets back on an even keel and returns to producing good quality products of whatever size.
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