I had my first TM from the fall of '01 until the spring of '05. It opened as smoothly and sweetly at end as it did at the beginning.
When a salesman for one product bashes a competing product, I always discount his statements 100% - and I discount everything he says about his own product by about 50%. That's a sleazy way to make a sale.
As a counter-example, when I bought my first TM from MCD on Cape Cod, I had heard rumors about hydraulic problems in the Hi-Lo's mechanisms. I asked Dana (the owner) about it, and he simply said he didn't follow Hi-Lo, but he wasn't aware of anything. In other words, I gave him an opportunity to bash the competition - and when he didn't, my trust in him went way up. And it was rewarded.
Bill
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