Kelly,
Can you post a picture of your drain down valves and the fresh water tank showing hose configuration? Perhaps the original owner added a winterizing kit or some sort of check valve? Another possibility is a dip in the fresh water tank drain tubing which could create a temporary air lock preventing gravity drain that could be overcome by running the 12 volt pump.
Dick
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Dick & Jeri in Western MA
2003 2720 SL
2007 Ford Explorer Sport Trac Limited 4x4 - V8
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