Is this what you are referring to? If so, you can open the connector easily, by lifting the narrow edge of the snap tab that keeps it closed. At that point you have to pull up the metal knife blade with pliers, to remove the wire. Once removed, discard the old connector, as the knife blade has probably been damaged and you can't trust it. Carefully examine the wire at the connection point - pull back the insulation a bit - to determine if the copper conductor has been nicked or gouged. If so, cut the wire at the nick and start again with a new connector.
Bill
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