View Single Post
Old 10-24-2006, 08:41 AM   #9
grlewis1
Guest
 
Posts: n/a
Default Quality Control

DW & I bought our new 2006 2720SL last December. During the walk thru with our dealer, it seemed to us that the factory left much of the quality control issues for the dealer to address. Our RV had many dirty fingerprints on interior walls and moldings, excess glue along seams and
around fittings, excess caulking around joints and trim pieces, bottom of cabinets had rough edges with splinters, uneven stain on wood cabinets, loose screws on cabinet hinges and missing screws around window frames. Sofa pillows were also missing. Photos of some of our issues
are attached. Thankfully, the dealer corrected all of them. Our major disappointment came, when we addressed these issues in a letter to Mr. Hulsey and never received any acknowledgment from him or the company. Therefore, we still don’t know who is responsible for quality control. Should it be the company before the unit leaves the factory, or the dealer who gets paid a reasonable fee for dealer clean up and prep charges. We can tell you this, that after using our TM 8 times this year, we have had NO issues with any of the appliances or the
unit as a whole. It has quality components that work just great. We have also found that we are the talk of the campground each time we set up and fold down our TM. It makes for a great conversation starter and many new friends. Don’t forget to pack plenty of TM brochures in your TM for those in the campground who inquire about your TM. So make sure you remember to take your delivery check off list, when you pick up your new TM. You can find one on this forum at http://www.trailmanorowners.com/foru...eferrerid=1785
And Enjoy exciting TMing for many years to come.
  Reply With Quote