TrailManor Owner's Forum - View Single Post

03-26-2008, 08:01 AM

When this thread first posted, our new '08 3326 had not been delivered, and since we had no prior RV experience of any kind, caused us some significant concern.

As a result primarily of this thread, we had all 5 wheels balanced prior to delivery (took several large weights) and further spent an entire day on delivery just checking things extra carefully with our dealer.

We ordered our trailer on 9/23/07. In the first week of October we were told our trailer had arrived at the dealer so badly damaged that they could not deliver it and returned it to the factory. We took delivery of another one on 12/3/07 and have been enjoying it ever since. Most issues we had were minor and the result mostly of our inexperience.

So while we're saddened by the writer's experience, at the same time his thread essentially may have prevented a similar experience from happening to us. This forum also is responsible for connecting us w/Ed Lytle at the factory. And while our dealer had been with TM less than a year with a sales dept weak on TM knowledge, the service department was top drawer in knowledge of the product and customer service. An excellent dealer and quality factory support made all the difference for us.

03-26-2008, 08:01 AM	#29
Shandysplace Guest Posts: n/a	Could Have Happened To Us, But... When this thread first posted, our new '08 3326 had not been delivered, and since we had no prior RV experience of any kind, caused us some significant concern. As a result primarily of this thread, we had all 5 wheels balanced prior to delivery (took several large weights) and further spent an entire day on delivery just checking things extra carefully with our dealer. We ordered our trailer on 9/23/07. In the first week of October we were told our trailer had arrived at the dealer so badly damaged that they could not deliver it and returned it to the factory. We took delivery of another one on 12/3/07 and have been enjoying it ever since. Most issues we had were minor and the result mostly of our inexperience. So while we're saddened by the writer's experience, at the same time his thread essentially may have prevented a similar experience from happening to us. This forum also is responsible for connecting us w/Ed Lytle at the factory. And while our dealer had been with TM less than a year with a sales dept weak on TM knowledge, the service department was top drawer in knowledge of the product and customer service. An excellent dealer and quality factory support made all the difference for us.