TrailManor Owner's Forum - View Single Post

10-17-2007, 10:17 AM

Bill (Moderator) mentioned this to us and we clarified it with Ed Lytle (TM Service Manager):

Wheel balancing issues are rare, but they do occcasionally occur with very unhappy results. Ed Lytle confirmed that TM does not balance the tires at the factory, but MOST IMPORTANTLY if your TM is damaged by vibration cuased by out-of-balance wheels, IT IS NOT COVERED BY THE WARRANTY and recommended having the wheels balanced if you live a long way from the dealer (164 miles in our case).

As we prepare to take delivery of our new 3326 King, I brought up this issue with our dealer. They said that wheel balancing is not part of the PDI. Not only that this dealer said they don't even have a spin balancer. They did, however, say that would charge us 1/2 hour of shop labor to drive the TM to their tire shop and have all the 5 wheels balanced. We would also pay the tire balancing invoice w/no markup to the dealer. We felt that was fair.

Small price to pay for some peace of mind on this issue.

w/r,

Shandysplace

10-17-2007, 10:17 AM	#19
Shandysplace Guest Posts: n/a	Wheel Balancing Bill (Moderator) mentioned this to us and we clarified it with Ed Lytle (TM Service Manager): Wheel balancing issues are rare, but they do occcasionally occur with very unhappy results. Ed Lytle confirmed that TM does not balance the tires at the factory, but MOST IMPORTANTLY if your TM is damaged by vibration cuased by out-of-balance wheels, IT IS NOT COVERED BY THE WARRANTY and recommended having the wheels balanced if you live a long way from the dealer (164 miles in our case). As we prepare to take delivery of our new 3326 King, I brought up this issue with our dealer. They said that wheel balancing is not part of the PDI. Not only that this dealer said they don't even have a spin balancer. They did, however, say that would charge us 1/2 hour of shop labor to drive the TM to their tire shop and have all the 5 wheels balanced. We would also pay the tire balancing invoice w/no markup to the dealer. We felt that was fair. Small price to pay for some peace of mind on this issue. w/r, Shandysplace