I took my TM to Custom RV not so much because they were a TM dealer, but because Matt and his crew came to several of our West Coast TM rally's and I got to know them.
So when I needed the awning replaced and the edge of the Formica replaced I did not go to the nearest TM dealer. I went to Matt at Custom RV, who just happens to be a TM dealer.
So far I have not needed a local dealer. Not because I fix things myself. It is because things don't fail or break.
Since the warranty ran out in Spring 2006 I had the battery tray fixed locally. I hit a big rock off-road. I also had the kitchen sink plumbing repaired after I did a bad job installing a sprayer.
The TM is one of the most reliable pieces of equipment I have ever owned.
I bought the TM in 2005. How many of you are still using the same laptop since then?