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  #21  
Old 02-07-2017, 09:50 AM
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Bill Bill is offline
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Join Date: Feb 2003
Location: The mountains of Scottsdale, AZ, and the beaches of Maine
Posts: 7,998
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Jim -

You are right - it is a 2015. I stand corrected.

Bill
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2006 2720SL swing tongue, 15" tires
2014 Ford F-150 5.0L - "The Moose"
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  #22  
Old 02-13-2017, 01:13 PM
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Robert's TM Robert's TM is offline
 
Join Date: Jun 2013
Location: Kansas
Posts: 34
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I had my 2004 unit serviced in Nebraska

The did some repairs as well as a tune up
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2004 TM 3023 TV 1996 Silverado ext cab 3/4 ton 454 eng. Installed 12v 30 amp (Radio Shack) relay to cut power to TM when ignition switch is off. Swing away hitch.
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  #23  
Old 02-13-2017, 04:56 PM
Gwenne & Len Gwenne & Len is offline
 
Join Date: Dec 2015
Location: Maple City, Mi
Posts: 151
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We spoke with a worker there today, and they sounded good and like they were working. He was very helpful!
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2009 3124 KS
2012 Highlander
Leelanau County, Michigan
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  #24  
Old 04-23-2017, 05:44 PM
aslag54 aslag54 is offline
 
Join Date: Feb 2015
Location: Snohomish County, WA
Posts: 76
Default Finally my nightmare is over

When I returned my TM to Custom RV at the end of January I told Scott I wanted it back by the beginning of April. You would figure an additional 2 months on top of the first 3 months it would be done but it wasn't. There was a problem getting replacement flaps from TM in a timely manner. Not wanting to deal with this nightmare anymore I asked Scott if he wanted to trade, he said to look at what he had in stock and perhaps we can make a deal. After reviewing his inventory my wife and I decided on a 2017 KZ Spree Connect C241RLK he had in stock. So we made a straight across trade, I feel fortunate only losing about $6K in the deal and knowing how poorly constructed our TM was I would have had a hard time selling it or trading it for anywhere near the value of the KZ. We've only had it for 4 days but we like it a lot. We're still in the Southwest and are currently using it. It's so nice to see quality construction when compared to our TM. I really liked the Trailmanor concept and I know I just got a poor one constructed by people that didn't know what they were doing. I'd like to thank all the members here that listened to my complaints and offered suggestions and I wish you all well. In case you're interested here is a link to our new trailer https://www.kz-rv.com/products/conne...s/C241RLK.html
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A now happy former owner of a 2015 2720QD that was still in need
of warranty repairs even after spending 2 months at the factory where
they caused nearly as much damaged as they repaired. Then at Custom RV
for 5 months where it sat waiting for parts and repairs to be completed.
Start to finish over 10,000 miles traveled over the 11 months of ownership
dealing exclusively with repairs of my nightmare POS Trailmanor.
Tow vehicle: 2016 Ram 1500 Big Horn 3.0L Ecodiesel QC 4x4

Last edited by aslag54; 04-23-2017 at 09:36 PM.
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  #25  
Old 04-27-2017, 10:29 AM
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HoMiPa HoMiPa is offline
2005 Trailmanor 3023
 
Join Date: Jul 2013
Location: White Mountains of New Hampshire
Posts: 331
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WOW! What a horror story! So sorry that you got such a crappy TM - they are great combination of giving you a roomy trailer with an ease of towing that is a breeze. Your new trailer however, looks very comfy and I hope you have many, many happy camping memories in it. And just think, you can be set up quicker than any of us TM owners! ;-) ENJOY!
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2005 Trailmanor 3023
2016 Ford Expedition Limited w/ Eaz-Lift WDH
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  #26  
Old 04-27-2017, 10:16 PM
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jquarles jquarles is offline
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Join Date: Dec 2008
Location: Live near Denver, CO
Posts: 54
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FYI, Scott Eickhoff at Custom RV is the son of the new owners of Trailmanor Bob Eickhoff. So I am not sure if the standard dealer/factory rules apply
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2004 3326
Reese WD hitch
2013 Ram 1500 Laramie Longhorn
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  #27  
Old 04-30-2017, 09:38 AM
aslag54 aslag54 is offline
 
Join Date: Feb 2015
Location: Snohomish County, WA
Posts: 76
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Quote:
Originally Posted by jquarles View Post
FYI, Scott Eickhoff at Custom RV is the son of the new owners of Trailmanor Bob Eickhoff. So I am not sure if the standard dealer/factory rules apply
Yes, I knew Scott was Bob's son and Scott did inform me that relationship didn't get him any special treatment implying he wasn't getting reimbursed for labor on warranty work either.
__________________
A now happy former owner of a 2015 2720QD that was still in need
of warranty repairs even after spending 2 months at the factory where
they caused nearly as much damaged as they repaired. Then at Custom RV
for 5 months where it sat waiting for parts and repairs to be completed.
Start to finish over 10,000 miles traveled over the 11 months of ownership
dealing exclusively with repairs of my nightmare POS Trailmanor.
Tow vehicle: 2016 Ram 1500 Big Horn 3.0L Ecodiesel QC 4x4
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