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Old 01-25-2023, 08:13 PM   #18
oldstick
TrailManor Master
 
Join Date: Mar 2014
Location: GA
Posts: 503
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Quote:
Originally Posted by Wavery View Post
I called Adam and ordered some parts just before New Years. Adam answered the phone and took my order professionally and quickly.

About a week later, I received an email invoice. Last week, I received my parts. The entire process took about 3 weeks but considering the holiday and mailing time, I'd say that the order came in a timely manner and the transaction meet my expectations.

Just wanted to give a shout out for Adam's professionalism.
That's great to hear! Much faster than the weeks and months that I experienced. So possibly some of the feedback from actual owners and customers HAS gotten back to the right people at TM which I had assumed was the purpose of the feedback forum.
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