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Old 04-18-2016, 04:18 PM   #121
br2_wdc
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Originally Posted by ArkyDoodle View Post
Bottom line, I was glad to see the factory and their progress but......had I know in March what I know today, I would NOT have driven over THREE THOUSAND miles (not to mention the original THOUSAND miles to go to TN the first time!) to get these minor issues addressed...To me the slide and open/close are sooo much more important than how it looks (the sidewall rippling is really only noticeable when it's open and the lighting is just right)........At this point, it woulda been better for me to simply assume (two years ago!) that if I own a TM, I will have to learn to do everything that's unique to the TM myself (the only "assistance" will be from posts on this site)......and if something bigger than me comes up..........sell/trade it....??
You have confirmed most of what we already knew, but it's most interesting to hear about your factory "tour". It sounds almost like a startup RV manufacturing company!

As for your decision, I think now would be the time to sell if you are not happy with your unit and/or the service options: Used TM's are flying off the shelf/lot/curb right now at premium prices.

OTOH, and the path I would probably take, maybe you just enjoy it until the wheels fall off a decade from now ...
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Old 04-18-2016, 06:05 PM   #122
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Davlin: see post #115.
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Old 04-19-2016, 06:10 AM   #123
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Davlin: see post #115.
Missed it! Thanks.
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Old 04-19-2016, 08:34 AM   #124
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"maybe you just enjoy it until the wheels fall off a decade from now" ...

That is the plan, we DO love the unit and the whole idea behind it, it's just kinda daunting thinking that you've spent big money for something that's not supported by anyone (mfgr or dealer) for a thousand miles......I think I can honestly say that I've NEVER purchased anything NEW with this kind of non-support.........but we're gonna make it work......

"it sounds almost like a startup RV company" --- EXACTLY.....and how long has it been since the move to Nebraska, a year or more? I'm just glad I wasn't waiting on delivery all this time.

BTW, Bob told me that while there should be "hundreds" of units "out there in dealers' inventories" that at this point there are......three.....across the USA.....THREE......and that includes the one RISE prototype (in Wisconsin I think?)
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Old 04-19-2016, 11:48 AM   #125
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Padgett ---

Maybe this would be a good time to re-offer your services to Bob to help get the Hartington location set up.....
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Old 04-19-2016, 03:10 PM   #126
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Offered to help last May. Exchanged a few eMails with Cleo on the 11th and 12th and she said that she would tell Bob. Never heard from him.
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Old 04-20-2016, 04:22 PM   #127
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This is the kind of situation (non factory support) where this forum becomes even more valuable.
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Old 04-21-2016, 09:46 PM   #128
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Quote:
Originally Posted by ArkyDoodle View Post
BTW, Bob told me that while there should be "hundreds" of units "out there in dealers' inventories" that at this point there are......three.....across the USA.....THREE......and that includes the one RISE prototype (in Wisconsin I think?)
Make that two, I recently placed a deposit on the only new one I could find besides the RISE.
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home. It spent 1 month waiting for TM Mfg to pick it up and 2 months later it was
returned with nearly as much damaged as was repaired. I took it back to
Custom RV (2400 mile round trip) where it sat 5 months waiting for parts
and repairs before I gave up and traded it in for a loss of close to $8K.
9,600 miles we traveled during the 11 months of ownership dealing exclusively
with repairs of this POS Trailmanor.
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Old 04-21-2016, 11:03 PM   #129
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What did you put a deposit on and where?

I just canceled my order for a 2720QB since I will be purchasing the 2006 I found online. As soon as I told my dealer I was canceling they said that my unit was almost off the line. If anyone is interested in a new 2720QB it will probably be showing up at Custom RV sometime in the near future.
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Old 04-21-2016, 11:20 PM   #130
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What did you put a deposit on and where?
The 2015 2720QD in Ontario, CA I messaged you about. I really wanted a 2922KD but will settle for a queen bed over a king just to have a trailer this summer. It's about 1200 miles away so we'll make a vacation out of the trip. First trip was going to be in that direction anyway.
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Former owner of a brand new 2015 2720QD that began to fall apart on the drive
home. It spent 1 month waiting for TM Mfg to pick it up and 2 months later it was
returned with nearly as much damaged as was repaired. I took it back to
Custom RV (2400 mile round trip) where it sat 5 months waiting for parts
and repairs before I gave up and traded it in for a loss of close to $8K.
9,600 miles we traveled during the 11 months of ownership dealing exclusively
with repairs of this POS Trailmanor.
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