Quote:
Originally Posted by Shandysplace
As we've mentioned we've been working w/Ed and a local RV service place to correct our warranty issues, but when we sent Ed the attached picture of what appears to a bulge and delamination on the front of the trailer, he instructed Custom RV to come and pickup the trailer and take it back to Anaheim (900+ miles roundtrip), repair the delamination and reseal the entire roof and return it to us.
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What can I say....Had we received the same service from the beginning of our ownership of an Elkmont 24 (September 2009) we would still have been in one. I just hope that Mr. Eickhoff doesn't have to spend too much money on fixing for "leaders" problems so that there is no money to run the company.
But I think that the gesture mentioned above, clearly shows that he is serious about TrailManors reputation. I wish him the best.