-------- Original Message -------- Subject: Re: [Fwd: Pictures and information on Suburban furnace ]
Date: Fri, 26 Feb 2010 11:07:49 -0500
From: Michael Hulsey <
[email protected]>
To:
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References: <
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This is Michael Hulsey response dated 2/26 to Suburban on the furnace issue.
The furnace should have two screws into floor. Can be removed vertically with the removal of the top cover, slid sideways with the removal of the side divider, or the sofa front can be removed to slide furnace toward center of trailer.
Here are some responses to Mr. xxxxx other comments:
His complaint about the tank repositioning was referring to the dealer's attempted installation of exhaust ducting onto the air inlet opening in the bedroom area.
We have not blamed Suburban for errors in installation. We have however, had the intended installation reviewed and approved by Suburban. Any deviations from the intended installation should be addressed by a dealer and will be paid for under warranty.
Intake air is provided around other gaps as well, including through bath cabinetry and around rear corners and sides of sofa seat. We have not had any issues with furnace performance in other Elkmonts.
Exhaust piping should be centered in the outside wall of the trailer to provide 3/8" gap all around. Dealer should check this issue.
My two cents:
If you enlarge the photo, it can clearly be seen that there is no ductwork, nor is the furnace attached to the floor or otherwise, expect for the intake/exhaust to the outside. And even IF it was screwed to the floor, how would one get it out given the small area it is placed in?
Suburban has told us NOT to use the furnace as it is not installed to code or installation instructions. They are in contact with TM about this issue and we are waiting to see what happens next. Interestingly, this is not the only issue we have with the ELKMONT. I will admit that TM had a very good idea, but has managed to completely screw it up. The workmanship is so sloppy that one might think it was put together by drunk, drug addicts and a blind foreman. It should also be noted that the answer to me came not from Mr. Lytle who holds the position as Warranty Manager, but from the owner/founders son Michael Hulsey who now runs the company.
Here is a picture of a gas line that feed the furnace from under the trailer. It has a serious kink in it as it was improperly bent not using a bending tool. That is a violation of RVIA code.