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Old 04-30-2017, 08:38 AM   #27
aslag54
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Join Date: Feb 2015
Location: Snohomish County, WA
Posts: 77
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Quote:
Originally Posted by jquarles View Post
FYI, Scott Eickhoff at Custom RV is the son of the new owners of Trailmanor Bob Eickhoff. So I am not sure if the standard dealer/factory rules apply
Yes, I knew Scott was Bob's son and Scott did inform me that relationship didn't get him any special treatment implying he wasn't getting reimbursed for labor on warranty work either.
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Former owner of a brand new 2015 2720QD that began to fall apart on the drive
home. It spent 1 month waiting for TM Mfg to pick it up and 2 months later it was
returned with nearly as much damaged as was repaired. I took it back to
Custom RV (2400 mile round trip) where it sat 5 months waiting for parts
and repairs before I gave up and traded it in for a loss of close to $8K.
9,600 miles we traveled during the 11 months of ownership dealing exclusively
with repairs of this POS Trailmanor.
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