The pump(s) have both pumped water, but only from the back and the left side of the back facing the toilet...it is not of sufficient force or volume or coverage to push one sheet of tp through the opening to the tank. We definitely will try again with more water, but we have done all sorts of things already, including pouring exogenous water through so that the tank fills to capacity, and the pump volume has not changed. Probably during the walk through they simply saw that water flowed and did not check to see if it was of the correct volume and force. The so called Thetford rep said it was fixed and that that was the way it flushes and that is why people don't like them and if we wanted he could replace it with something else....It took over a month to get a new pump and get the guy to come out, but it seems as though he either isn't that good of a repair person or wanted to get more money out of us???? That is why we thought maybe we could do something ourselves...it is quite frustrating...Could we remove the whole toilet and just take that rather than haul the trailer down to someone who might fix it?
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