In the discussions with your/her insurance company, I would discuss (read: press) them covering a rental for any part of your trip that will be missed because of the fix.
I dont want to be a pessimist, but that does not look like a simple awning and a quick bondo job. The last thing you want to do is rush the repair shop because you are leaving, have the claim closed and then fin all of the "rest" of the damage on the road. I agree that there is no need for yelling or fist pounding, but there is also no need to not get it fixed right. It is why we buy insurance.
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